Terms & Conditions

Welcome to Suruchi Sarees. By accessing, browsing, or using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

Suruchi Sarees reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Eligibility to Use

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable laws of India.

Product Information

We make every reasonable effort to display product images, descriptions, and pricing accurately. However, slight variations in color, texture, weave, or appearance may occur due to lighting conditions, photography, screen settings, or the natural characteristics of textile products. Such variations shall not be considered defects. Some product images may include digitally generated or enhanced models used for visual representation purposes. These images are intended to provide an overall styling and fit reference only. The actual product appearance, drape, and detailing may vary slightly due to fabric characteristics, lighting conditions, and display settings. Customers are advised to refer to product description and fabric detail images for accurate product information.

Pricing & Availability

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Product availability is not guaranteed. Suruchi Sarees reserves the right to limit quantities, discontinue products, or cancel orders at its sole discretion.

Order Acceptance

Placing an order constitutes an offer to purchase. An order shall be deemed accepted only after payment has been successfully processed and the order has been confirmed by Suruchi Sarees. We reserve the right to refuse or cancel any order due to reasons including, but not limited to, stock unavailability, pricing or listing errors, payment verification issues, operational constraints, or suspected fraudulent or unauthorized activity.

Payments

All orders placed on our website are prepaid only. Full payment must be completed at the time of checkout before an order is processed or dispatched. We reserve the right to verify payment details and cancel orders where payment cannot be authenticated.

Shipping & Delivery

We offer free standard shipping across India. Delivery timelines provided on the website are estimates and may vary based on location, courier partner, and factors beyond our control, including weather conditions, regional restrictions, or logistical disruptions. Risk of loss and title for products pass to the customer upon successful delivery to the address provided at checkout.

Returns & Exchanges

We do not offer general returns. Exchanges are permitted only in accordance with our Returns & Exchange Policy and are subject to verification, product availability, and compliance with the stated conditions, including proof requirements and timelines. Suruchi Sarees reserves the right to accept or reject any exchange request at its discretion.

Cancellations

Cancellation requests may be considered only if raised before the order has been processed or dispatched. Once an order has been packed, shipped, or handed over to the courier partner, cancellations are not permitted. Approved cancellations will be governed by our Refund & Cancellation Policy.

Customer Responsibilities

Customers are responsible for providing accurate, complete, and up-to-date contact and shipping information at the time of placing an order. Suruchi Sarees shall not be liable for delays, non-delivery, or failed delivery attempts resulting from incorrect or incomplete customer information.

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, designs, and layout, is the exclusive property of Suruchi Sarees and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Suruchi Sarees shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of any products sold through it.

Force Majeure

Suruchi Sarees shall not be held responsible for any failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, network failures, or disruptions to logistics and courier services.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to the use of this website or transactions conducted through it shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us through the Contact Us page or via our official support email.

Last Updated: 20.01.2026